FAQs
Find clear answers about our blockchain investigations, cryptocurrency tracing services, and how Crypto Global Intelligence supports victims, legal professionals, and institutions in understanding and responding to digital asset fraud.
Common Questions
Everything you need to know about our services and process
What types of cryptocurrency cases do you investigate?
We handle a wide range of cases including investment scams, pig-butchering scams, romance scams, fake brokers, wallet theft, exchange account compromises, NFT fraud, DeFi scams, and other forms of digital asset-related fraud and disputes.
Can you guarantee the recovery of my cryptocurrency?
No. We do not guarantee the recovery of any cryptocurrency or digital assets. Our role is to provide professional blockchain intelligence, forensic analysis, and investigative reporting to support informed recovery efforts.
What information is required to start an investigation?
To begin a case, we typically need wallet addresses, transaction IDs, screenshots, communication records, exchange details, and any other relevant documentation related to the incident.
How long does a cryptocurrency investigation take?
The duration depends on the complexity of the case, the number of transactions involved, and the level of available evidence. Each case is individually assessed before a timeline is provided.
Who can use your services?
Our services are available to individuals, businesses, attorneys, financial institutions, compliance teams, and law enforcement agencies seeking blockchain intelligence and cryptocurrency investigative support.
How does your blockchain investigation and tracing process work?
We analyze blockchain transactions using forensic tools and intelligence techniques to map the movement of digital assets across wallets, exchanges, and blockchain networks.
How reliable is blockchain transaction tracing?
Blockchain tracing is highly reliable because all transactions are permanently recorded on public ledgers, but complexity increases when funds are moved through multiple wallets, bridges, or mixing services.
What happens if my funds are identified at a cryptocurrency exchange?
If assets are traced to an exchange or service provider, we prepare structured evidence and intelligence reports that can support compliance reviews, legal action, or recovery-related processes.
Do I need legal representation to use your services?
Legal representation is not required to begin an investigation, but many clients choose to involve attorneys, and our reports are structured to support legal professionals when needed.
Can you investigate older cryptocurrency scams or losses?
Yes, we can investigate historical cases as long as blockchain data is available, although earlier reporting typically improves the quality and usefulness of investigative findings.
Which cryptocurrencies and blockchain networks do you support?
We support investigations across major networks including Bitcoin, Ethereum, USDT (TRON and ERC-20), BNB Chain, Solana, Polygon, and other widely used blockchain ecosystems.
Is my information kept confidential during the investigation?
Yes, all client information is handled with strict confidentiality and is only used for investigative and reporting purposes related to your case.
Can your reports be used by law enforcement or regulatory agencies?
Yes, our investigative reports are structured to be clear, detailed, and suitable for submission to law enforcement agencies, regulatory bodies, and legal professionals.
How do I start an investigation?
You can begin by submitting your case details, including wallet addresses, transaction IDs, screenshots, and any supporting documentation through our contact or consultation process.
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